Restaurants only
Stores do not have a kitchen. A restaurant can turn it off in Settings > Sales and taxes > Features.
The Kitchen section shows the orders sent from the register or the tables. You can use it on the same tablet as the register or on a separate tablet in the kitchen.
Stations
Each product or category can go to a station (for example Kitchen and Bar, which come already created). They are set up in Menu > Stations and, on each product, in “Preparation station”. A product that is not prepared goes under “Not prepared”.
Use a tablet only for the kitchen
- On the kitchen tablet, join it to the location.
- Open Settings > Location and devices > What this device is for and choose “Kitchen or bar”.
- Under “Stations of this device” check the ones it should show. If you check none, it shows all of them.
- If you want staff to get in without a PIN, turn on “Enter without a PIN”: the sign-in screen shows “Enter kitchen”.
The kitchen tablet opens straight on Kitchen, keeps the screen on and does not lock by itself.
Work the orders
- The “Preparing” and “Ready” tabs show how many there are.
- The station chips filter. “All” shows everything.
- Tap “All ready” when the order is finished. “Delivered” takes it off the list. “Undo” reverts the last step.
- Allergies are highlighted as “Allergy: …”.
- Dishes served in courses show the course number.
- “Sound” turns the new order alert on or off.
At the top you see Pending, Late, the Longest wait and the Average prep time today against your goal in minutes. The goals are adjusted in Settings > Kitchen and, on each product, with “Target prep time”.
Sold out
In the “Sold out” strip you mark a product with “Mark sold out” and it can no longer be sold. “Put back on sale” turns it back on.
No screen: printed orders
If you prefer paper, set up a kitchen printer and assign its stations. See Printers and hardware.