In Yammbo Store, home delivery is parcel shipping only, through Shippo: there’s no flat-rate delivery, own couriers or DoorDash/Uber. In-store pickup is always the other option.
US addresses and US dollars only
Parcel shipping only works with US addresses and in USD. With another currency, home delivery is not available.
1. Connect your Shippo account
In Shipping (/dashboard/shipping), the “Your Shippo account” card walks you through:
- “Create a free account at goshippo.com.”
- “Add a card in Settings › Billing: Shippo charges you for each label.”
- “In Settings › API copy your Live Token (or the Test Token to try it out first).”
- “Paste it here.”
Paste the token into the “Shippo token” field and press “Connect”. Once it works you’ll see “Connected (••••1234 · Live|Test)” with an option to “Disconnect”.
Note from the dashboard itself: “UPS and FedEx need to be enabled in your own Shippo (Settings › Carriers). USPS comes enabled.”
Errors when connecting
These errors show in Spanish
Key validation happens on the server and its error messages are in Spanish today, regardless of your dashboard language.
| Message (shown in Spanish) | Cause |
|---|---|
| ”Esa no parece una clave de Shippo: empieza por “shippo_live_” o “shippo_test_”.” | The token doesn’t have the right format |
| ”Shippo no acepta esa clave.” | Shippo rejected it while validating |
| ”No pudimos comprobarla ahora, prueba en un minuto.” | A one-off failure validating against Shippo |
Shippo charges per printed label, with no prepaid balance — each label is charged to your Shippo account the moment it’s bought.
While you haven't connected your own account
The dashboard warns: “Meanwhile a Yammbo test key is used: labels are samples.” Those labels don’t actually ship anything — don’t accept real shipping orders until you connect your own Shippo account. With no Shippo account connected at all, your shop simply doesn’t offer home delivery.
2. Turn shipping on
Under “Status”, turn on “Ship orders by parcel”. Turning it off also turns off home delivery for your customers (they’re left with in-store pickup only, if you offer it).
3. The address you ship from
It’s taken from your location in Loyverse — the dashboard says it plainly: “Taken from your location in Loyverse. To change it, edit the location there.”
If something’s missing, you’ll see: “Your ship-from address is missing. Fill it in Loyverse › Settings › Stores › your store (street, city, state and ZIP code); it updates here within minutes. Until then your shop does not offer home delivery.” And if the location’s phone or email is missing: “Carriers (USPS) require the seller phone and email on the label. Add a phone to your location in Loyverse or complete your contact details.”
4. Free shipping
Under “Free shipping” → “From ($)”: “0 = never. From this subtotal (after coupons) the customer pays no shipping; the shop still buys the label.” In other words, you still pay for the label to Shippo; what you’re waiving is just the charge to the customer.
5. Your usual package and weights
“Your usual package”: Length, Width and Height in inches, “Box weight (lb)” and “Weight per item (lb)”. Defaults: 12×10×4 inches, 0.3 lb box and 0.6 lb per item. The formula is simple: total weight = box weight + (weight per item × number of items).
You can also set a “Weight by category”, one field per category that has products. The priority order to work out an order’s weight is: the product’s own weight (in Products) → its category’s weight → the shop’s general weight.
Press “Save” when done; it confirms with “Saved.”
What the customer sees at checkout
- They choose home delivery and type their address — with nearby suggestions —, apartment (optional), city, state and ZIP code.
- While it’s calculating they’ll see “Getting shipping options…” and then up to 4 real carrier rates (USPS, UPS, FedEx…), each with its estimate in business days.
- The order summary shows the shipping cost, and if they’re close to free shipping: “Add $X more for free shipping” or “You have free shipping”.
- Once payment is confirmed, the label is purchased automatically.
A quoted rate only stays valid for 30 minutes and only for that same address, that same weight and that same customer — if anything changes, the buyer has to pick shipping again.
Retrying a failed label
From Orders, the “Reintentar etiqueta” (Retry label) button quotes again with the same carrier service or the cheapest one available; if it comes out more expensive than the first time, your shop absorbs the difference, not the customer.
Next step
If you want to offer discounts, continue with Coupons.