With tables turned on you can keep an open order per table, see which are free or busy and hand the bill to the customer before charging.
Turn on tables
- Open Settings > Sales and taxes.
- Under Features, turn on the Tables switch.
Tables cannot be turned off while orders are open: “There are open table checks: charge or close them before turning Tables off.”
Create tables and areas
You need the Menu and tables permission.
- In the Tables section tap Edit tables.
- Enter the table name and, if you want, its Area (optional) (for example Terrace or Main room).
- Save.
If there are no tables yet, the map shows: “There are no tables yet. Ask the manager to create them.”
The table map
- Each table appears as Free or with the minutes it has been open ((number) min).
- A Ready mark means the kitchen finished the order. Check requested means the customer asked for the bill.
- Filters: All, Mine and chips by area. On a tablet with the Waiter role, Mine is selected by default.
- Tap a free table to open its order or a busy one to continue it.
- A table can have several orders: Check 1, Check 2 and so on.
At the table you sell the same way as on the Register screen. See Selling.
Move, merge and split orders
Inside a table order, open the ⋮ menu:
| Option | What it does |
|---|---|
| Move to another table | Moves the order to another table |
| Merge with another table | Combines the orders of two tables into one |
| Split check | Separates part of the items into a new order |
To split:
- Tap Split order. You need at least 2 lines and the Charge permission.
- Check the items that go to the new order. Leave at least one in the original order.
- Confirm.
If the order has a discount: Remove the discount before splitting the check.
Request or print the bill
The button changes depending on your role:
- Request check if you do not have the Charge permission.
- Print check if you do.
It prints the customer’s bill with the legend NOT AN INVOICE and marks the table for the cashier. You will see:
- Check printed and flagged for the cashier, or
- Check flagged for the cashier, but there is no receipt printer.
Whether waiters can request the bill is controlled in Settings > Sales and taxes with the Servers can request the check switch. When a table requests the bill, the cashier sees the notice (name) asked for the check.
Charge a service fee on tables
In Settings > Sales and taxes > Service:
- Enter the Service (%) (from 0 to 100).
- Turn on Charge service on tables.
Service is only charged on table orders. It appears as its own line in the totals.
Errors
| Message | What to do |
|---|---|
| ”The table no longer exists or is deactivated.” | Refresh the map and choose another table |
| ”That table already has an open check.” | Choose another table or continue the existing order |
| ”Only table checks can be moved, merged or split.” | This option does not apply to To go or Delivery orders |
| ”Choose at least one item and leave at least one on the original check.” | Adjust the selection when splitting |
| ”This tab was paid (or voided) on another device.” | Another tablet already closed it. The register drops it by itself |
Next step
When the customer asks to pay, continue with Charging.