Before using a new rule with real customers, test it from Inicio › Probar (Home › Test).
How it works
You type a message as if you were a customer, and Yammbot runs it through your real rules: it looks for the one that matches, applies its conditions (schedule, phone requirements) and shows you what it would reply and with what delay. In real life it would be sent after that delay, but during the test nothing is sent to any chat.
It’s the fastest way to confirm a new rule works as expected before a customer ever sees it.
What the test actually evaluates
- Your real rules, in the order they’re in.
- Any phone conditions you set on a rule (schedule, battery, silent mode, etc.).
- The configured delay, so you can see how long it would really take to reply.
What’s worth testing
- Every new rule, with the exact text you expect customers to write.
- Any variables you use, to confirm they’re replaced with the right data (see Creating and editing rules).
- A full submenu, sending the message that triggers the menu first and then the option, to confirm the sub-rule replies.
- The AI assistant rule, with the «Probar conexión» (Test connection) button in Ajustes (Settings), which also confirms the key and model work.
If a rule doesn’t reply the way you expect in the test, check its matching, schedule and requirements before assuming the problem is something else — the full checklist is in Not replying.