What you need
- An Android 7 or higher tablet or phone. On a tablet the register is more comfortable, with the menu on the left.
- Internet for this first start. After that the register works without internet.
- Your Yammbo POS account, or create it on the same tablet.
Download and install
- On the tablet open pos.yammbo.com and tap “Download Yammbo POS”. The link always downloads the latest version. It is also in the dashboard, under Devices.
- Open the downloaded file. If Android says it does not allow installing apps from that source, tap Settings, turn on the permission for the browser and come back.
- Tap Install and then Open.
The app updates itself from inside. See Update the app.
”What is this tablet for?”
The first screen offers four options:
| Option | When to use it |
|---|---|
| ”Register (charge and sell)“ | The main tablet of the business. It links with your account |
| ”Join an existing business” | Another tablet in the same location that copies the register data over Wi-Fi. See Multiple tablets |
| ”Customer screen for another register” | A tablet that only shows the sale to the customer |
| ”Restore a backup” | Start with the data of a business you already used, from Google Drive or from a file |
Link with your account
- Choose “Register (charge and sell)”.
- Under “Where is your account?” choose “Yammbo POS (restaurants or shops)”.
The step people forget most
Yammbo Food is selected by default. If you do not change it to Yammbo POS, the app looks for your account somewhere else and does not find it.
- Enter the “Account e-mail” and tap “Send code”. If you do not have an account yet, tap “Create account” (see Create your account).
- Enter the “6-digit code” that arrived in your email (valid for 30 minutes) and tap “Continue”.
- “Resend code” becomes available after a few seconds.
- “Change e-mail” lets you correct the email.
- If your account has several businesses or locations, choose the business and the location.
- Under “Name of this register” keep the suggested name or enter your own.
- Tap “Link this register”.
On the tablet no password is used: you sign in with the code from the email and then with your PIN.
Link with a code from the dashboard
Use this if you prefer not to type your email on the tablet.
- In the web dashboard open Devices and tap “Link device”. If you have several locations, choose the location first.
- A 6-digit code appears with its countdown.
- On the tablet tap “I have a 6-digit code from the dashboard”.
- Enter the address or the name of your business on pos.yammbo.com, the “6-digit code” and the “Name of this register”. Tap “Link”.
Code rules:
- It is valid for 5 minutes and can be used only once.
- Generating a new one cancels the previous one.
- Each code belongs to one location, and the tablet stays tied to it.
- If you see “The code expired. Generate a new one.”, tap “Link device” again.
An owner is needed first
To generate codes there must be an active employee with the Owner role. If the button is turned off, create one in Team > POS employees.
Your owner PIN
If you created the business from the tablet, or your account has no employees yet, the app asks you to “Create your owner PIN”:
- Enter “Your PIN” (4 to 6 digits) with the on-screen keypad.
- Repeat it in “Repeat your PIN”.
- Tap “Open the register”.
If you already have employees in the web dashboard, the tablet downloads them: you sign in with the PIN each one has on the web.
From then on, every time you open the app you will see “Enter your PIN”. See Staff and roles.
First steps
The owner sees the “First steps” list with 8 tasks: the business details, your first product, the printer, the payment methods, opening the shift, your first sale, adding an employee and turning on the backup. They are checked off by themselves. Tap “Hide” if you do not want to see it.
Common errors
| Message | What to do |
|---|---|
| ”Your account has no business you can link” | Finish the wizard on pos.yammbo.com, or tap “Create account” to create the business from the tablet |
| The email code does not arrive | Check spam and that you chose Yammbo POS under “Where is your account?” |
| It asks you to create an employee with the Owner role | Tap “Open employees on the web” and create it in Team |
| ”The code expired” | Generate a new one in Devices |
More cases in Troubleshooting.