Does Yammbot read my conversations?
It only sees the text that arrives in a new message’s notification and compares it to your rules, on the phone itself. If you set up a webhook, an AI or Yammbo POS, that message’s text is sent to that service to generate the reply. Yammbo doesn’t store your conversations on its servers. See What is Yammbot?.
Does it drain a lot of battery?
No. Yammbot only works when a message notification arrives; the rest of the time it’s idle. What it does need is for battery to be set to “Unrestricted” so Android doesn’t close it while it waits for those notifications.
Does it work if I have the chat open on screen?
Not at that moment: the messaging app doesn’t show a notification while the chat is open, so Yammbot never finds out about the message. It will reply to the next message once you close the chat.
Does Yammbot reply on Instagram?
Not yet. For now it replies on WhatsApp, WhatsApp Business, Messenger and Telegram. Instagram is coming soon.
Does Yammbot change my WhatsApp number or use the WhatsApp Business API?
No. It replies from your own WhatsApp, using the “Reply” button on the notification, just like you would by hand.
Can I use it with several accounts or duplicate apps?
Yes. See Channel apps, accounts and duplicate apps to pick which accounts each rule replies on and how it works with work profiles.
Does it reply in groups?
Yes, if you set it up: every new rule starts with the Destinatarios por defecto (default recipients) from Ajustes (Settings); change them on the rule to Grupos (Groups) or Ambos (Both). See Groups.
How much does it cost and when does the free month start?
$4.99 USD a month or $39.99 USD a year, with a 30-day free trial, no card, that starts the first time you sign in from the app. See Plan, payments, canceling and refunds.
My phone didn’t get a free month, why?
The free month is one per account and one per phone. If that phone already used it with another account, the new account starts without a free month. If you think that’s a mistake, write to soporte@yammbo.com.
What happens to my rules if I switch phones?
Turn on cloud backup before switching phones: when you sign in with your account on the new one, Yammbot offers to restore it. You can also save your rules to a file with Exportar reglas (Export rules), in the Reglas (Rules) tab.
How many phones can I connect to my account?
There’s no documented limit on the number of phones. You can see and manage all of them at bot.yammbo.com/panel/dispositivos.
How do I cancel or delete my account?
See Plan, payments, canceling and refunds to cancel, and Your account’s web panel to delete the account.
Where do I ask for help if none of this answers my question?
Write to soporte@yammbo.com telling us your phone model and what you expected to happen. Before writing, check Not replying and App messages and what they mean — they solve most cases.