Each Yammbo product has its own account. There is no single account for all of them: if you use, say, Yammbo POS and Yammbo Web, you have two separate accounts, each with its own way to sign in and its own plan. You can use the same email for both, but being signed in to one doesn’t sign you in to the other.
Where and how you sign in to each product
| Product | Where you sign in | How |
|---|---|---|
| Yammbot | In the Android app and at bot.yammbo.com/entrar | Email and password. The same account works for the app and its web panel. |
| Yammbo POS | pos.yammbo.com/dashboard/login and the Android app | On the web, email and password. In the app, your email and a 6-digit code to link the tablet, then your PIN. |
| Yammbo Store | store.yammbo.com/dashboard/login | Email and password. It’s a separate account from POS. |
| Yammbo Web | web.yammbo.com/login | Email and password, or Google or Twitter. |
| Yammbo Music | music.yammbo.com/login and the Android app | Email and password, or Google or X (Twitter) on the website. The Android app only takes email and password. |
| Yammbo TV | tv.yammbo.com/auth/login and the apps | Email and password only. On the website you type your email, press Continue, and then the password. On a TV, the app shows a QR code that you scan with your phone to sign in. |
More detail in each product’s article:
- Yammbot: Getting started.
- POS: The web dashboard and Install the app and link the tablet.
- Store: Signing in.
- Web: Create your account and sign in.
- Music: Signing in.
- TV: What is Yammbo TV.
If you can’t get in
With a password (Yammbot, Web, Music and TV): on that product’s sign-in screen, use the forgot-password link. The email to set a new password comes from that product, not from another one, and its link works for 60 minutes. On TV the link only appears after you type your email and press Continue.
Yammbo POS: at pos.yammbo.com/dashboard/login tap “Forgot my password”, type your email and you get a 6-digit code that works for 30 minutes. Use it to set a new password. The tablet has no password: if it asks you to sign in again, use the code sent to your email. See POS troubleshooting.
In any product:
- Check you’re typing the same email you signed up with on that product. Having an account on another Yammbo product doesn’t give you access to this one.
- Check your spam or promotions folder.
- If it still doesn’t arrive, write to support@yammbo.com saying which product you’re trying to sign in to and with which email.
Step-by-step help, with the messages each product shows: I can’t sign in.
Why isn't there a single account?
Each product runs separately, with its own data and its own plan. What you do in one (change the password, cancel the plan, delete the account) doesn’t affect the others.