With online ordering your business has its own page at pos.yammbo.com/your-business. Your customers build their order, choose pickup or delivery, and the order reaches your register.
Included in the Business plan
Online ordering, coupons and reviews are in the Business plan. The Starter plan is register only. During the free trial you have everything. See Plan and billing.
Turn it on
It comes turned off.
- In the dashboard open Store and look for “Online ordering”.
- Turn on “Sell online”.
- Check in Locations the opening hours, whether you offer pickup and delivery, and the delivery zones with their cost.
- Check in Store > Payment methods what you accept online.
If your plan does not include it, you will see “Your plan does not include online selling.” and the link to Billing. You can always turn it off: your page stops being shown.
How your customers pay
Payment methods are chosen in Store > Payment methods:
| Method | How it works |
|---|---|
| ”Cash” | They pay on pickup or on delivery |
| ”Card (terminal)“ | They pay by card on your card terminal on pickup or on delivery. It is not an online payment |
| ”Bank transfers” | When they finish the order they see your account details, make the transfer and upload their receipt. You confirm or reject it in Orders |
You can write a note on each payment method (up to 200 characters).
Receive the orders
Orders arrive on the tablet and in Orders in the dashboard. In the dashboard:
- The tabs are new, in progress and closed orders from the last 24 hours.
- Accept an order by setting the preparation time, or reject it with a reason.
- Move its status forward until delivered or picked up.
- Confirm or reject transfer receipts.
You need a connected register
A location without a register connected to the internet does not receive online orders. If the tablet loses internet for a few minutes, the page stops accepting orders until it comes back.
On the register tablet, Settings > Location and devices > Online account shows the status of online orders and the buttons to stop Android from putting it to sleep (battery and notifications). Turn them on so the new order alert sounds even when the screen is off.
Your page
- The name, the description, the color, the logo and the cover are changed in Store.
- The products, photos and prices are those of your menu or catalog.
- To not sell a product today, mark it Sold out.
Coupons, promotions and reviews
- Promotions: create coupons and automatic promotions.
- Reviews: your customers rate their order. You can reply once and hide a review with a reason.
Your own couriers
In Couriers you add your own couriers. They use the Yammbo Delivery app to receive and deliver delivery orders. From the register you can also “Send to my couriers” an order.
Alerts
In Alerts in the dashboard you choose what reaches your phone or your email when an order comes in.
Reports
Reports in the dashboard counts the online orders that were delivered or picked up, with three CSV files to download: sales, products and summary.