The Music account is its own account
Your Yammbo Music email and password only work in Music. Your accounts for Web, POS, Store or Yammbot are separate, even with the same email. See Your Yammbo accounts and signing in. If you don’t have a Music account yet, create one.
Sign in on the web
- Go to
music.yammbo.com/login(“Sign in to your account”). - Type your “Email” and “Password” and press “Continue”. Or, under “Or sign in with”, press the button with the Google logo or the one with the X logo.
- Tick “Stay signed in for a month” if you don’t want to sign in again on that browser for a month.
Link Google or X to an account you already have
If an account with that email already exists and you sign in with Google or X, Music shows “Password required”: enter the password of the existing account and press “Connect”. From then on you can use either way. The accounts linked to yours are listed in “Account settings” (see Account settings).
Forgot your password?
- On the sign-in page, press “Forgot your password?” (or open
music.yammbo.com/forgot-password). - Type your email and press “Continue”. You receive a link by email.
- Open the link, type a “New password”, repeat it in “Confirm password” and press “Reset password”.
This is also how you create a password if you signed up with Google or X and now want to use the app.
Sign in on the Android app
The app asks you to sign in when you open it, with the same account as music.yammbo.com.
- It only accepts email and password: there is no Google or X button.
- If you created your account with Google or X, press “Forgot Password?” on the sign-in screen. It opens the web page where you create a password.
- The app’s sign-in screen only asks for email and password; there is no field for a two-factor code.
Two-factor authentication
If you turned it on in “Account settings”, after your password the web asks for the code from your authenticator app. If you lost your phone, press “Use recovery code instead” and type a “Recovery code”. You set it up in Account settings.
Sign out and active sessions
| Where | How |
|---|---|
| Web | User menu (your avatar) → “Log out” |
| Web, all other devices | ”Account settings” → “Active sessions” → “Logout other sessions”. Your current browser is marked “This device” |
| Android app | «Mi Cuenta» tab → «Cerrar sesión» (the app shows both labels in Spanish; it asks you to confirm). Signing out deletes the data the app keeps on the phone |
Signing out of the app deletes your local library
In the app, favourites, playlists and history live on the phone. Before signing out, make a backup: Settings → Data. See Android app features.
If you can’t get in, see Troubleshooting.