If you use Yammbo POS, you can connect it to Yammbot so your customers can see the catalog, build their order and pay directly over chat, without leaving WhatsApp.
It's a separate service
Yammbo POS has its own account, independent from your Yammbot one. You need a store already set up on pos.yammbo.com before pairing it.
Pairing the connection
- In your Yammbo POS panel, open the messaging channel section.
- Scan the QR code with this phone’s camera and tap «Abrir en Yammbot» (Open in Yammbot), or copy the 8-character code (letters and numbers, no I, O, 0 or 1) and type it in by hand.
- If you type it by hand, in Yammbot go to menú › Yammbo POS (menu › Yammbo POS) and tap «Conectar» (Connect) on that channel to type the code.
Once paired, Yammbot automatically creates a Conexión POS (POS connection) rule for that channel. That rule is managed from the Yammbo POS side: to change it, pair again from Conexión POS (POS connection) instead of editing it by hand.
What the POS rule does
When a customer writes, the rule connected to Yammbo POS shows the menu, builds the order, charges and sends it to your business — all inside the chat.
If Yammbo POS doesn’t respond
If your Yammbo POS system doesn’t respond in time, Yammbot retries and, if it still doesn’t get a response, sends the customer a holding message (at most once every 30 minutes per chat) and notifies you. You can leave that message blank to send nothing in that case. You can test the connection any time with Probar conexión (Test connection) on the Yammbo POS screen.
If the connection stops being valid
If you disconnect the channel from the Yammbo POS panel, the connection stops being valid. Yammbot only checks every few hours and lets you know; you’ll see it as “POS error” in the history. Pair again with a new code.
Supported channels
Not every Yammbot channel is available for Yammbo POS yet. If you try to pair one that isn’t, Yammbot lets you know that “this channel isn’t available in Yammbo POS yet”.