Plan, payments, canceling and refunds

Pricing

Both plans include exactly the same thing: all channels, unlimited rules, AI, webhooks, groups, schedules and the Yammbo POS connection. See current pricing at bot.yammbo.com/precios.

The free month

Every new account gets 30 days free, no card required. Two things matter here:

• It starts the first time you sign in from the app — not when you register on the website. If you signed up on bot.yammbo.com but haven’t opened the app yet, your free month hasn’t started.
• It’s one free month per account and per phone. If that phone already used the free month with another account, the new account doesn’t get one. If you think that’s a mistake, write to support.

Once the free month ends, Yammbot stops replying until you pick a plan. Nothing is charged automatically, because a card is never requested during the trial.

How to pay

You pay with a credit or debit card through Stripe, from the app or from your panel at bot.yammbo.com/panel/plan. Prices are in US dollars. Yammbo never sees or stores your card details.

Managing payment and invoices

Under Plan y facturación (Plan and billing) in the panel, the «Gestionar pago y facturas» (Manage payment and invoices) button opens Stripe’s secure portal, where you can:

• Change your card.
• Download your receipts.
• Cancel the subscription.

In the app, the equivalent button is just called «Gestionar pago» (Manage payment).

How to cancel

1. Go to your panel, under Plan y facturación (Plan and billing) (or in the app, under Planes (Plans)).
2. Tap «Gestionar pago y facturas» (Manage payment and invoices) in the panel, or «Gestionar pago» (Manage payment) in the app.
3. Choose to cancel the subscription and confirm.

You can cancel any time, no calls or commitment. When you cancel:

• The subscription won’t renew and you won’t be charged again.
• You keep access until the end of the period you already paid for — your panel shows the exact date.
• Once that period ends, Yammbot stops replying. Your rules stay on your phone and, if you had it turned on, in your cloud backup.
• You can subscribe again whenever you want.

If a charge fails

If a renewal charge fails, Stripe retries it and you keep access for a 3-day grace period. If it isn’t resolved by then, access stops until you update your payment method under «Gestionar pago y facturas» (Manage payment and invoices).

Refunds

Yammbo reviews every refund request case by case — for example, a mistaken charge, a duplicate charge, or a service issue that couldn’t be fixed. Keep in mind you can try every feature for a month before paying.

To request one, write to soporte@yammbo.com from your account’s email, with the charge date and the reason. If approved, the refund goes back to the same card through Stripe; how long it takes to show up depends on your bank. This doesn’t limit any refund or withdrawal rights your country’s law gives you.