The Coupons section (/dashboard/coupons)
“Coupons” — “Codes your customers type at checkout. The discount is applied to the products; Loyverse records the reduced price with a note of the code.”
Creating a coupon
Under “New coupon”:
- Code — for example
SUMMER10. Uppercase, letters, numbers, underscore and dash only, 3 to 30 characters. - Type — ”% off”, ”$ off” or “Free shipping”.
- Value — the percentage (1 to 90) or the fixed amount, depending on the type.
- Minimum order ($, optional).
- Max uses (optional).
- From (optional) and Until (optional) — “Until” includes that whole day, in your shop’s time zone.
Button “Save coupon”. If you use a code that already exists, you’re editing it instead of duplicating it: “Same code again = edit it.”
Validation errors show in Spanish
If you leave something wrong when saving a coupon, the error message appears in Spanish today, regardless of your dashboard language.
| Message (shown in Spanish) | Cause |
|---|---|
| ”El código necesita al menos 3 letras o números.” | Code too short |
| ”Elige el tipo de descuento.” | You didn’t pick percentage, amount or free shipping |
| ”El porcentaje tiene que estar entre 1 y 90.” | Value out of range |
| ”Pon el importe del descuento.” | Missing discount amount |
Your coupons
The list shows the code, the discount (“−10%”, ”−$5.00” or “Free shipping”), how many times it’s been used out of the maximum, the dates, and whether it’s “Active” or “Paused”. You can “Pause”/“Activate” or “Delete” each one. If you haven’t created any yet: “No coupons yet.”
A use is counted when the order is paid, not when the code is typed — an order that’s in the middle of paying within the last hour also takes up a slot.
What the buyer sees
At checkout, the “Discount code” field with an “Apply” button. If it works: “Code applied.” or “Free shipping applied.”
| Error message | Cause |
|---|---|
| ”That code does not exist or is no longer active.” | Code doesn’t exist or is paused |
| ”That code cannot be used yet.” | The “From” date hasn’t arrived yet |
| ”That code has expired.” | Past the “Until” date |
| ”That code has been used up.” | Max uses reached |
| ”That code is for orders from $X.” | The cart doesn’t reach the minimum order |
The discount reduces the price of each order line (never below the extras chosen); due to rounding, in some cases it may apply one or two cents less than expected, but what’s shown at checkout always matches what’s charged. In Loyverse, the sale is recorded with a note like “Cupón CÓDIGO −X.XX”.
A “Free shipping” coupon and “Free delivery over” in Settings do the same thing for the customer: they pay no shipping, but your shop still pays the label to Shippo.
Next step
To actually start charging, connect your account in Payments with Stripe.