menú › Mi negocio (menu › My business) is where you save your business details once. Rule templates and the AI assistant use them to reply, so filling it in well improves all your answers.
What you’ll fill in
- Datos básicos (Basic details) — business name, type of business, what you do and for whom in a sentence or two.
- Contacto (Contact) — phone, address, website.
- Qué ofreces (What you offer) — your products or services with prices, one per line.
- Cómo atiendes (How you serve customers) — shipping, home delivery, in-store, online or by appointment.
- Preguntas frecuentes (Frequently asked questions) — the ones you get a lot and how you answer them. There’s a maximum number of questions; if you hit it, delete one to add another.
- Otros datos (Other details) — policies, warranties, promotions and anything else the assistant should know.
You can leave blank anything you don’t want to share. The profile shows how many of those fields you’ve already completed (for example, “6 of 10 fields complete”).
Where this data is used
What you write here is used by the AI assistant to reply, and by rule templates to fill in your answers automatically with variables like %business_hours% or %business_products%.
Choosing your type of business
Picking a business type changes the examples and suggested questions in your profile — it doesn’t create or delete rules by itself. The available types are:
| Business type | Meant for |
|---|---|
| Store or selling products | Physical and online stores, catalog, shipping |
| Beauty | Salon, barbershop, nails, spa |
| Health and clinics | Doctors, dentists, psychologists, physiotherapy, vets |
| Technical services and repairs | Phones, computers, appliances, cars, plumbing |
| Professional services | Lawyers, accountants, agencies, consultants |
| Education and courses | Schools, academies, private lessons, online courses |
| Real estate | Selling and renting houses, apartments and units |
| Hotel and tourism | Hotels, hostels, cabins, tours |
| Gym and sports | Gyms, yoga or dance studios, sports clubs |
| Restaurant or food | Restaurants, cafés, takeout and delivery |
| Other | Any other business. Start with the basic rules |
Set up by business type (1-minute setup)
From menú › Configura en 1 minuto (menu › 1-minute setup), or from the Crear reglas para mi tipo de negocio (Create rules for my business type) button in My business:
- Pick your business type. Yammbot suggests the rules that businesses like yours use most.
- Review the rules that will be created. They’re added before any rule that replies to everything (like the AI assistant), so they don’t get shadowed. None of your existing rules are deleted.
- Fill in any missing details. A rule that’s missing a detail is created unchecked, with a field to type it in right there; filling it in checks the rule. It isn’t created at all if you don’t fill it in.
- Uncheck the ones you don’t want and tap Crear (Create). Rules that match a name you already have aren’t duplicated.
Once created, review and test them in Testing your rules before using them with customers.
General rule templates
Besides the rules by business type, Nueva regla › Desde plantilla (New rule › From template) has ready-made templates for any business: greeting, hours, location, prices and catalog, payment methods, shipping and delivery, talk to a person, away reply, after hours, welcome new customers, thank you, AI assistant and selling with Yammbo POS. Pick one, review the text and save it — you can change anything afterward.