The subscription belongs to your account, so one plan works on the web and in the Android app with the same email and password. What a plan includes is in Free vs paid; prices are on music.yammbo.com/pricing.
Subscribe
Confirm your email first
You can’t subscribe or change plan until your email is verified. If you see “Confirm your email to be able to subscribe”, follow Create your account.
- Sign in and go to
music.yammbo.com/pricing. - Choose a plan.
- Pay by card or with PayPal.
The plan renews automatically until you cancel. Charges already made are not refunded, except where the law requires it.
Manage your plan
Open “Billing” at music.yammbo.com/billing, or from the user menu (your avatar) once you have a plan. It shows your active plan and these options:
| Option | What it does |
|---|---|
| ”Change plan” | Pick another plan and press “Confirm" |
| "Cancel plan” | Cancels the renewal (see below) |
| “Change payment method” | Updates the card or PayPal you pay with |
| ”Payment history” | Your invoices |
Cancel and renew
When you cancel, the plan stays active until the end of the period you already paid (Music shows the date: “Your plan will be canceled, but is still available until the end of your billing period”). Before that date you can press “Renew plan” to keep it. You can cancel without having verified your email.
I paid but the plan didn’t activate
If the payment went through but Music couldn’t activate your plan, you see “Your payment went through, but we couldn’t activate your subscription”, a “Reference” and a “Retry” button.
- Press “Retry”. Don’t pay again.
- If it still doesn’t work, write to support@yammbo.com and include the reference shown on screen.
From the Android app
- Open the «Mi Cuenta» tab.
- Without a plan the row is called «Precios» (“View available plans”); with a plan it is “Manage my subscription” (“Renew, change or cancel your plan”). «Precios» stays in Spanish in the English app.
- It opens the same pages (plans, or Billing) inside the app. The app opens them with Spanish selected.
The app refreshes your plan status when you sign in and every time you come back to it. If you have just subscribed on the web, open the app again and it will pick it up.
Next step
Learn how your music is organised in Library and playlists. If something fails, see Troubleshooting.