You can have several tablets or phones in the same location: another register, a kitchen screen, a waiter’s phone or a screen for the customer. They share sales, tables, inventory and customers over the location’s Wi-Fi, without needing internet.
Add a tablet to the location
- On the tablet that already has the business, open Settings > Location and devices > Devices of the business and tap “Add device”. A code appears.
- On the new tablet, install the app and choose “Join an existing business”. Enter the code.
- Wait for “Copying the business data” to finish. If it is interrupted, it continues where it left off.
- On the new tablet, choose its role under “What this device is for”: Register, Kitchen or bar or Waiter.
Joining erases the new tablet
When it joins, the new tablet erases everything it had and copies the location’s data. Do not do this on a tablet that already has its own sales.
Both tablets must be on the same Wi-Fi network.
Each tablet keeps its own
- Its shift and its cash: each register opens and closes its own shift.
- Its printers: set them up on each one.
- Its receipt prefix: each tablet needs a different one (T01, T02). If two match, the app fixes it by itself within seconds.
- Its fiscal invoice number: if you use fiscal invoices, give each tablet a different series prefix.
The same version on all of them
All the tablets in the location must have the same version of the app. If not, you will see “The other register runs another version of the app. Update both to the same version.” When an update comes out, update all of them the same day. See Update the app.
If a tablet stayed on an old version and can no longer sync, the app tells you to remove it from the location and join it again.
Conflicts between registers
If two tablets do something that clashes while they were disconnected from each other (a double payment, a table with two tabs, a repeated phone number, barcode or PIN, a gift card overspent), the app does not decide on its own. You will see it in Settings > Location and devices > “Conflicts between registers”. Review each case and tap “Mark as reviewed” or, if they are two tabs of the same table, “Merge tabs”.
Remove a tablet
In Devices of the business tap “Remove” on the tablet. It stops syncing. If it had sales that were not passed on, on that tablet you can “Export unsynced sales” before erasing it.
Customer screen
A tablet that only shows the sale to the customer does not copy data: it is linked separately under Tablets connected over Wi-Fi. See Printers and hardware.
Multiple locations
Each location is separate: its tablets are linked with a code from that location from the web dashboard, under Devices. See Install and link.